The Edit

Temporary Courier Post Changes (COVID-19)

Posted on Thursday, 19 March 2020 - By Toni

Courier Post are temporarily changing their delivery processes to ensure they continue to offer an essential service whilst keeping communities safe and connected.

Signature Required Deliveries
CourierPost will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof of delivery) and leave the parcel on the doorstep. The person receiving the parcel will not sign for the delivery directly.

If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to depot.

Non-Signature Required Deliveries
CourierPost will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. If no one comes to the door, the courier will follow the standard process which is to leave the item in a safe place or leave a card to call and return to depot if no safe place.

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