Frequently Asked Questions

How long will delivery take?
All NZ orders are sent overnight delivery with Courier Post and should arrive the following business day if ordered before 4pm. Please allow an additional business day if paying by Internet Banking or if you live in a Rural area.

More about delivery
Do you have a shop?
We have two! One in Wellington, and one in Newmarket in Auckland. View our shop open hours for more information.
Can I pick up my order?
Yes! Orders can be picked up from either of our stores, once you have received a 'Ready for Pickup' email. If something is selling fast, ordering online first is always a good idea :) More information about pickups
Help! My tracking link says 'Number not found'
Never fear! This just means that your order has been packed but the Courier hasn't picked it up yet. Please try clicking the link after 5pm and it should work.
How often do you re-stock items?
All the time! However, as some products come from the USA, some from the UK and some from Australia, there are different times for each brand. If you're after something in particular, send us an email and we can let you know when it's likely to be restocked.
What does Pre-Order mean?
Occasionally we open popular products up to pre-orders on Beauty Bliss. This allows die-hard fans of the products to secure their babies first, and also helps us out with cashflow so that we can continue to bring you awesome new products... Read More.

Get in touch

We’d love to hear from you! You can reach us using any of the details below, or you can find us on Facebook or Twitter.

Customer Support: support@beautybliss.co.nz
Press and Brand enquiries: toni@beautybliss.co.nz

Phone: 04 385 0276

Shop 1, 148 Willis Street, Wellington 6011

Monday 10 – 5:30
Tuesday 10 – 5:30
Wednesday 10 – 5:30
Thursday 10 – 5:30
Friday 10 – 5:30
Saturday 10 – 5:00
Sunday Closed

210 Broadway, Newmarket Auckland 1023

Monday 9:30 – 5:30
Tuesday 9:30 – 5:30
Wednesday 9:30 – 5:30
Thursday 9:30 – 5:30
Friday 9:30 – 5:30
Saturday 10:00 – 5:00
Sunday 10:00 – 4:30