The Edit

COVID-19 Update

Posted on Sunday, 22 March 2020 - By Toni

We are closely monitoring the coronavirus situation here in New Zealand and doing everything we can to protect the health and safety of our customers and our staff. We'll continue to post updates on this page to keep you informed of any changes that may affect our service or your shopping experience. Stay safe and well New Zealand, we'll get through this together x

1st April 2020: We can now ship a select number of essential products. These include skincare, haircare, body wash, and soap. Orders containing non-essential items will not ship until the Level 4 lockdown is over.
Due to Covid-19 restrictions, shipping of orders is delayed until the Level 4 lockdown is lifted. We can not process refunds for 'change of mind' orders, so please ensure that you consider the delayed delivery time before ordering.

Thank you for your patience. As a small NZ-owned retailer, we really appreciate your support at this tricky time.


Service Status
Online Orders ✔️ You can still place orders (Please do, we need your support!)
⚠️ Orders will ship when we can return to work
Customer Support ✔️ Live Chat operating as normal
✔️ Email support operating as normal
⛔ 0800 Number & Phone support unavailable
Wellington Pickups ⛔ Sorry, pickups no longer possible.


Service Status
Hours ⛔ Sorry, the retail store is closed until further notice.
Wellington Pickups ⛔ Sorry, no pickups
Testers ⛔ Testers removed
Colour Matching ⛔ Not available
Makeover Bookings ⛔ Not available

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